As we gather and spend time with our family and friends over this weekend and prepare to welcome the new year, I wanted to take a moment to reach out and wish you the happiest of holidays.
This has not been a year many of us would consider worth celebrating. However, it is, like all years, one in which we have the opportunity to pause and reflect on our many blessings. This may be an especially important practice given the many challenges we’ve been forced to face.
Some of us have lost loved ones due to the Covid-19 illness. Many folks lost jobs, businesses, and entire livelihoods. Some of us learned the struggle of raising children and juggling work in the throes of a global pandemic. Vacations and wedding plans have been cancelled, and an entire generation of young adults lost the opportunity to forge life-long memories by graduating high school or entering their first year of college.
I know my family and I can identify with these heartaches, and I bet you can, too. Despite it all, however, by practicing an “attitude of gratitude”, we can remind ourselves of the little things we can be thankful for. Let me tell you a quick story.
Our normal law firm holiday party involves a luncheon and gift exchange, during which I receive a collective gift from the staff. It’s a little tradition that I always look forward to.
This year, of course, was different. We held our holiday party via Zoom. There was no official gift exchange, but nevertheless, my staff came together to surprise me with a “gift” they knew I would love: the gift of gratitude.
For those who decided to participate, a 20-second “thank you” video was recorded by each staff member, which my marketing director compiled and played back for all of us to enjoy. What I heard in those short, heartfelt videos was a uniform expression of gratitude for the fact that we made their safety our law firm’s priority by encouraging working from home, back in March. The staff was so grateful for the extra time they were able to spend with their families.
As a result of the amazing teamwork of our nearly 60 employees, the Leadership Team and I were able to successfully navigate our firm through the pandemic without having to lay off or furlough a single staff member. We were able to do all of this and not impact in any way our commitment to our clients, our work product, or our results. It was truly remarkable that our client service and client satisfaction was never compromised.
The videos brought me to tears. This was the kind of simple gesture that makes everything we do worth the extraordinary effort we put forward every day.
This year was one for the record books, and we’re stronger and more resilient as a team because of it. Whatever 2021 may bring, we’ll be ready.
I hope are able to find solitude, peace, and gratitude as we end 2020 on a high note, together.
Thank you for your continued commitment to our firm, whether you are a client, an employee, a referral partner, or just a friend.
Happy Holidays to you and yours.
Craig Goldenfarb, Esq.